Hear from Our Customers
When mold is handled right, you get your life back. No more worrying about that musty smell in the basement or wondering if your family’s cough is getting worse. No more stressing about what buyers will think when you eventually sell.
Professional mold remediation means you can breathe easy—literally. Your indoor air quality improves, health symptoms start clearing up, and your property value stays protected. The constant anxiety about whether the problem is spreading finally stops.
You get a home that’s genuinely safe again, not just one where the visible mold got scrubbed away. That’s the difference between a real solution and a temporary fix.
At Mack’s Mold Removal, we understand what homeowners in New Hope face. Your beautiful historic properties and Pennsylvania’s humid climate create the perfect storm for moisture problems. We’ve seen how quickly a small leak in these older homes can turn into a major headache.
We’re not some fly-by-night operation or general contractor trying to handle mold on the side. This is what we do, day in and day out, throughout Bucks County. We know which basements flood during heavy rains, which HVAC systems struggle with humidity control, and exactly how to handle mold in homes that have been standing for decades.
When you call us, you’re getting a team that’s seen it all and knows how to fix it right the first time.
First, we assess the entire situation—not just the obvious problem areas. Our inspection covers hidden spaces where moisture likes to hide: behind walls, under flooring, in crawl spaces. We use moisture meters and thermal imaging to find issues you can’t see.
Next comes containment. We seal off the affected area so mold spores can’t spread to clean parts of your home. Negative air pressure and HEPA filtration keep everything controlled while we work.
Then we remove contaminated materials safely. Anything that can’t be properly cleaned gets bagged and disposed of according to EPA guidelines. What can be saved gets treated with antimicrobial solutions. Finally, we dry everything thoroughly and test the air to make sure we’ve actually solved the problem, not just covered it up.
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Our mold remediation covers the full scope of what your New Hope home needs. You get professional-grade moisture detection, proper containment setup, safe removal of contaminated materials, thorough cleaning and disinfection, and complete drying of all affected areas.
We handle the insurance documentation, provide detailed photos of the process, and give you a clear timeline from start to finish. No surprises, no hidden costs, no wondering what’s happening in your own home.
In New Hope’s older housing stock, we often find mold issues connected to outdated plumbing, poor basement ventilation, or roof leaks that have been going unnoticed. We address these root causes, not just the symptoms. That means you won’t be dealing with the same problem again in six months.
We typically respond within 24-48 hours because timing is critical with mold. The longer moisture sits, the more the problem spreads and the more expensive it becomes to fix.
For emergency situations—like after a pipe burst or major leak—we can often get to your New Hope property the same day you call. Our goal is to start the drying and containment process before mold has a chance to really take hold.
We keep our schedule flexible specifically for these urgent situations because we know mold doesn’t wait for convenient timing.
Mold removal just means getting rid of what you can see. Mold remediation means fixing the whole problem—the visible mold, the hidden mold, and the conditions that caused it in the first place.
True remediation includes finding and stopping the moisture source, properly containing the work area, safely removing contaminated materials, cleaning and disinfecting everything, and testing to make sure we actually solved the problem. It’s a complete process, not just scrubbing surfaces.
Most homeowners who try DIY mold removal or hire the wrong company end up with the same problem again because the root cause never got addressed. That’s why we focus on remediation, not just removal.
Prevention starts with fixing whatever caused the mold in the first place. If it was a leaky pipe, we make sure that’s properly repaired. If it’s a ventilation issue, we address that too.
We also treat all cleaned surfaces with antimicrobial solutions that provide ongoing protection. But the most important part is moisture control—keeping humidity levels below 60% and ensuring good airflow in areas that tend to stay damp.
Before we finish any job, we give you specific recommendations for maintaining the areas we’ve treated. This might include running dehumidifiers, improving ventilation, or scheduling periodic inspections of problem areas.
Insurance coverage for mold depends on what caused the problem and your specific policy. If mold resulted from a covered event like a burst pipe or storm damage, there’s usually coverage for the remediation work.
We help you document everything properly for your insurance claim. This includes detailed photos, moisture readings, and a clear timeline of how the problem developed. Having this documentation ready makes the claims process much smoother.
We work directly with insurance adjusters when needed and can provide the detailed estimates and reports they require. Our goal is to make sure you get the coverage you’re entitled to without unnecessary delays.
Most residential mold remediation projects in New Hope take 3-7 days, depending on the extent of the problem and the size of the affected area. Small, contained issues might be done in 2-3 days, while larger problems involving multiple rooms can take a week or more.
The timeline includes initial assessment, containment setup, removal and cleaning work, drying time, and final testing. We don’t rush the drying phase because that’s critical to preventing the problem from returning.
We give you a realistic timeline upfront and keep you updated if anything changes. Most homeowners can stay in their homes during the work, though you’ll need to avoid the contained work areas until we’re finished.
Don’t try to clean it yourself, especially if you’re dealing with more than a small surface area. Disturbing mold without proper containment can spread spores throughout your home and make the problem much worse.
Call us for a professional assessment first. We can determine whether you’re dealing with actual mold or just dirt and staining, and if it is mold, we’ll identify the type and extent of the problem.
While you’re waiting for our assessment, avoid the affected area if possible, don’t use fans or air conditioning that might spread spores, and address any active water leaks immediately. The sooner we can evaluate the situation, the easier and less expensive it will be to fix.
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